I cannot say enough good things about the customer service at Bernard’s. I was searching for a very special custom piece and was unable to come into the store (I live out of state now). I was connected with Alex who was absolutely exceptional. We texted back and forth over the course of a few days to dial in exactly what I was looking for. She sent me countless options, with photos to scale, and did some extra digging to make sure I was getting exactly what I wanted. She was extremely patient, informative, and honestly just went above and beyond. I don’t believe I have ever written a business review before, however Alex’s strong work ethic and admirable character is extremely respectable and needs to be noted. Thank you so much for everything!